We use Royal Mail for all shipments except for the specific FedEx service offered to international customers.
Every effort will be made to dispatched the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.
Royal Mail 24 Hour tracked is not a guaranteed service as noted in Royal Mail's terms and conditions we do not except any liability for shipments that take longer than one working day to be delivered. We cannot open an investigation with Royal Mail until after 1 week of the posted date.
Royal Mail 48 Hour tracked is not a guaranteed service as noted in Royal Mail's terms and conditions we do not except any liability for shipments that take longer than two working day to be delivered.
Free postage is only offered on UK 48 hour postage not any of the other services we provide.
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 14 days of receipt. Subject to the following conditions:
- Item(s) are returned carriage paid.